Close vs Copper

Detailed side-by-side comparison

Close

From $19/mo

Close is a sales-focused CRM designed for startups and SMBs that combines communication tools (calling, SMS, email) directly into the platform. It emphasizes automation and efficiency for sales teams who need an all-in-one solution to close deals faster.

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Copper

From $9/mo

Copper is a CRM built specifically for Google Workspace users that automatically captures relationship data from Gmail, Calendar, and other Google apps. It focuses on reducing manual data entry and providing seamless integration within the Google ecosystem.

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Feature Comparison

Feature	Close	Copper
Communication Channels	Built-in calling with power dialer, call recording, SMS messaging, and email sequences all integrated natively	Email tracking and automation through Gmail integration, but no built-in calling or SMS features
Data Entry and Automation	Automated email sequences, follow-ups, and workflow automation focused on sales processes	Automatic data capture from Google Workspace apps eliminates manual entry, with email-based relationship intelligence
Pipeline Management	Advanced reporting and sales analytics with predictive dialer for high-volume outreach	Visual pipeline management with customizable stages and basic reporting capabilities
Platform Integration	Native integrations with popular sales tools, standalone platform not dependent on specific ecosystem	Deep native integration with Google Workspace (Gmail, Calendar, Drive) with Chrome extension access
Best Suited For	Sales teams needing multi-channel outreach (calls, SMS, email) with power dialing capabilities	Teams already using Google Workspace who want CRM seamlessly embedded in their existing workflow

Pricing Comparison

Copper starts at $9/month making it more affordable for budget-conscious teams, while Close starts at $19/month but includes built-in calling, SMS, and more advanced sales automation features. Close offers more value for sales-intensive teams, while Copper provides better value for Google Workspace users needing basic CRM functionality.

Verdict

Choose Close if...

Choose Close if you need a comprehensive sales platform with built-in calling, SMS, and power dialing capabilities, or if your team does high-volume outreach and requires advanced automation and analytics.

Choose Copper if...

Choose Copper if your team already uses Google Workspace and wants a CRM that automatically captures data from Gmail and Calendar with minimal setup, or if you prioritize ease of use and affordability over advanced calling features.

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Pros & Cons

Close

Pros

+ All-in-one platform with calling, email, and SMS built-in
+ Intuitive interface designed specifically for sales teams
+ Powerful automation capabilities that save time
+ Excellent customer support and onboarding

Cons

- Higher pricing compared to basic CRM alternatives
- Can be overwhelming for very small teams or solo users
- Limited customization options compared to enterprise CRMs

Copper

Pros

+ Seamless integration with Google Workspace eliminates double data entry
+ Intuitive interface requires minimal training
+ Automatic relationship mapping from email interactions
+ Mobile apps for iOS and Android

Cons

- Limited customization compared to enterprise CRM platforms
- Less effective for teams not using Google Workspace
- Reporting capabilities are basic for advanced analytics needs