Close vs HubSpot Sales Hub
Detailed side-by-side comparison
Close
From $19/moClose is a sales-focused CRM built specifically for startups and SMBs that need to prioritize communication and deal closure. It stands out by integrating calling, SMS, and email directly into the platform with powerful automation features designed to maximize sales team efficiency.
Visit CloseHubSpot Sales Hub
FreeHubSpot Sales Hub is a comprehensive sales platform that excels at inbound sales methodology and offers seamless integration with marketing tools. It provides a generous free tier and scales from solopreneurs to enterprise teams with an exceptionally user-friendly interface.
Visit HubSpot Sales HubFeature Comparison
| Feature | Close | HubSpot Sales Hub |
|---|---|---|
| Built-in Communication | Native calling with power dialer, call recording, SMS, and email all integrated into one platform | Email tracking, meeting scheduler, and live chat included; calling requires additional setup or integrations |
| Email Automation | Automated email sequences and follow-ups with multi-channel coordination across email, SMS, and calls | Sequences for email automation with tracking and templates; integrated with broader marketing automation |
| Dialing Capabilities | Power dialer and predictive dialer built-in for high-volume outreach with automatic call logging | Basic calling available through integrations; conversation intelligence for call analysis at higher tiers |
| Marketing Integration | Integrates with popular sales tools but focused primarily on sales-specific workflows | Seamlessly integrates with HubSpot Marketing Hub for complete inbound marketing and sales alignment |
| Reporting & Analytics | Advanced sales analytics and reporting focused on call metrics, pipeline, and team performance | Sales analytics with customizable dashboards; predictive lead scoring at higher tiers but less granular than enterprise alternatives |
| Entry Cost | Paid plans start at $19/month with all core sales features included from the start | Generous free tier available with basic CRM, email tracking, and meeting scheduling; paid plans unlock automation |
Pricing Comparison
HubSpot Sales Hub offers a completely free tier making it accessible for bootstrapped startups, while Close starts at $19/month but includes more advanced calling features from the entry level. Both can become expensive at scale, with HubSpot's enterprise pricing potentially exceeding Close for similar feature sets.
Verdict
Choose Close if...
Choose Close if you need an all-in-one sales platform with built-in calling, SMS, and power dialers for outbound-focused sales teams that do high-volume prospecting. It's ideal for SMBs ready to invest in a dedicated sales tool without piecing together multiple integrations.
Choose HubSpot Sales Hub if...
Choose HubSpot Sales Hub if you're starting with a limited budget and need a free CRM, or if you're building an inbound sales process that requires tight integration between marketing and sales. It's perfect for teams already using or planning to use HubSpot's marketing tools or those prioritizing ease of use and scalability.
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Pros & Cons
Close
Pros
- + All-in-one platform with calling, email, and SMS built-in
- + Intuitive interface designed specifically for sales teams
- + Powerful automation capabilities that save time
- + Excellent customer support and onboarding
Cons
- - Higher pricing compared to basic CRM alternatives
- - Can be overwhelming for very small teams or solo users
- - Limited customization options compared to enterprise CRMs
HubSpot Sales Hub
Pros
- + Extremely user-friendly & intuitive
- + Generous free plan available
- + Seamless marketing integration
Cons
- - Costs scale high at Enterprise level
- - Reporting less granular than Salesforce
- - Annual contracts can be rigid