Crazy Egg vs Hotjar

Detailed side-by-side comparison

Crazy Egg

From $29/mo

Crazy Egg is a visual analytics and heatmapping tool designed to help businesses understand user behavior through snapshots, scrollmaps, and A/B testing. It enables marketers and web designers to optimize website conversions by visualizing where visitors click, scroll, and engage with content, offering an intuitive interface that requires no technical expertise.

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Hotjar

Free

Hotjar is a behavior analytics and user feedback platform that combines heatmaps, session recordings, and surveys to help businesses understand visitor interactions. Designed for product managers, UX designers, and marketers, it offers both quantitative and qualitative insights to optimize user experience and conversion rates.

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Feature Comparison

Feature	Crazy Egg	Hotjar
Heatmaps	Provides heatmaps showing click and scroll patterns with Confetti reports segmented by traffic source for deeper analysis	Offers heatmaps showing click, move, and scroll behavior to visualize user engagement across pages
Session Recordings	Includes session recording capabilities to replay user visits, though not as robust as dedicated recording tools	Provides session recordings with user interaction playback, though storage limits can fill up quickly on higher-traffic sites
A/B Testing	Built-in A/B testing functionality for landing pages and content optimization experiments	Does not include native A/B testing; focuses on conversion funnel analysis instead
User Feedback	Limited user feedback capabilities; primarily focused on behavioral analytics	Comprehensive feedback tools including on-site surveys, feedback widgets, incoming feedback collection, and user interview recruitment
Error Tracking	Includes error tracking to identify broken elements and technical issues affecting user experience	Does not specifically feature dedicated error tracking functionality
Free Tier	No free tier available; pricing starts at $29/month	Offers a generous free tier suitable for small websites and businesses just starting with analytics

Pricing Comparison

Hotjar offers better entry-level value with a free tier, while Crazy Egg starts at $29/month. Both tools can become expensive for high-traffic websites, though Hotjar's free option makes it more accessible for small businesses and startups testing behavior analytics.

Verdict

Choose Crazy Egg if...

Choose Crazy Egg if you need built-in A/B testing capabilities alongside your heatmaps and recordings, want error tracking features, or prefer Confetti reports for traffic source segmentation. It's ideal for businesses ready to invest in a paid tool from the start with a focus on conversion optimization experiments.

Choose Hotjar if...

Choose Hotjar if you want to start with a free tier, need comprehensive user feedback tools like surveys and feedback widgets, or want to combine quantitative behavioral data with qualitative user insights. It's perfect for teams that prioritize understanding user sentiment alongside behavior and want an accessible entry point into analytics.

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Pros & Cons

Crazy Egg

Pros

+ Intuitive visual interface requiring no technical expertise
+ Easy setup with simple tracking code installation
+ Comprehensive suite combining heatmaps, recordings, and A/B testing
+ Helpful for identifying UX issues and optimization opportunities

Cons

- Can be expensive for small businesses or high-traffic sites
- Limited advanced segmentation compared to enterprise analytics tools
- Session recording features not as robust as dedicated tools

Hotjar

Pros

+ Intuitive interface that's easy to set up and use
+ Visual insights that make data accessible to non-technical users
+ Generous free tier for small websites
+ Combines quantitative and qualitative data in one platform

Cons

- Can be expensive for high-traffic websites
- Session recording storage limits can fill up quickly
- Limited advanced segmentation compared to enterprise analytics tools