Ontraport vs SharpSpring

Detailed side-by-side comparison

Ontraport

Ontraport

From $24/mo

Ontraport is an all-in-one business automation platform that combines CRM, marketing automation, and payment processing for entrepreneurs and small businesses. It focuses on automating the entire customer lifecycle with strong e-commerce capabilities and comprehensive business management features.

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SharpSpring

SharpSpring

From $449/mo

SharpSpring is a marketing automation platform designed for SMBs and marketing agencies, offering enterprise-level features at mid-market pricing. It emphasizes agency-friendly capabilities like unlimited users, white-label options, and multi-client management alongside comprehensive marketing automation tools.

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Feature Comparison

FeatureOntraportSharpSpring
Marketing AutomationVisual drag-and-drop campaign builder with conditional logic and automation for email, SMS, and post-purchase sequencesBehavioral-based email workflows with visitor tracking (VisitorID) and progressive profiling for sophisticated lead nurturing
CRM CapabilitiesBuilt-in CRM with pipeline management focused on sales process and customer lifecycle managementIntegrated CRM with contact and deal management, optimized for agency workflows with unlimited client accounts
Payment & E-commerceNative payment processing, membership site integration, and strong e-commerce features built directly into the platformNo native payment processing mentioned; focuses more on marketing automation rather than transaction handling
Landing Pages & FormsLanding page and form builder included for lead capture and conversion optimizationLanding page and form builder with A/B testing capabilities and dynamic forms with progressive profiling
Agency FeaturesPrimarily designed for individual businesses rather than agencies managing multiple clientsStrong agency focus with unlimited users, white-label capabilities, and multi-client account management
Social Media ManagementNot mentioned as a core feature; focuses more on email/SMS and direct customer communicationsIncludes social media management and scheduling tools as part of the integrated platform

Pricing Comparison

Ontraport starts at $24/month, making it significantly more affordable for small businesses and solopreneurs, while SharpSpring starts at $449/month but includes unlimited users and agency-specific features that provide better value for agencies or teams. The nearly 20x price difference reflects their different target markets, with Ontraport positioned for budget-conscious small businesses and SharpSpring for agencies or larger teams needing enterprise features.

Verdict

Choose Ontraport if...

Choose Ontraport if you're a small business owner or entrepreneur who needs an affordable all-in-one solution with strong e-commerce and payment processing capabilities, and you're managing your own business rather than multiple client accounts.

Choose SharpSpring if...

Choose SharpSpring if you're a marketing agency managing multiple clients, need unlimited user accounts, require white-label capabilities, or want enterprise-level marketing automation features with social media management at a more affordable price than competitors like HubSpot.

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Marketing Automation

Pros & Cons

Ontraport

Pros

  • + Comprehensive all-in-one solution reduces need for multiple tools
  • + Powerful automation capabilities with conditional logic
  • + Strong e-commerce and payment processing features
  • + Excellent customer support and training resources

Cons

  • - Steep learning curve for beginners
  • - Higher price point compared to some competitors
  • - Interface can feel outdated compared to modern alternatives

SharpSpring

Pros

  • + Affordable pricing compared to enterprise competitors like HubSpot and Marketo
  • + Unlimited users and client accounts for agencies
  • + Comprehensive all-in-one platform reducing need for multiple tools
  • + Strong agency-focused features with white-label capabilities

Cons

  • - Steeper learning curve and less intuitive interface than some competitors
  • - Limited third-party integrations compared to market leaders
  • - Reporting capabilities can be complex and difficult to customize