Customer Support

Acquire

From $500/mo

Acquire is an all-in-one customer support platform that combines live chat, co-browsing, chatbots, and video calling to deliver seamless customer experiences. Designed for mid-to-large enterprises, it enables support teams to provide visual, personalized assistance and resolve issues faster.

Crisp

Free

Crisp is an all-in-one customer messaging platform that combines live chat, chatbots, email, and social media support into a unified inbox. Designed for businesses of all sizes, it helps teams deliver faster, more personalized customer support while automating repetitive tasks.

Dixa

From $39/mo

Dixa is a conversational customer service platform that unifies phone, email, chat, and messaging channels into a single interface for support teams. It combines AI-powered automation with human agent capabilities to deliver personalized customer experiences at scale.

Drift

Free

Drift is a conversational marketing and sales platform that uses AI-powered chatbots and live chat to engage website visitors, qualify leads, and accelerate sales cycles. It's designed for B2B companies looking to replace traditional forms with real-time conversations that drive revenue.

Freshdesk

Free

Freshdesk is a cloud-based customer support software that helps businesses manage customer conversations across multiple channels including email, phone, chat, and social media. It's designed for teams of all sizes looking to streamline their support operations with ticketing, automation, and self-service capabilities.

Front

From $19/mo

Front is a collaborative inbox platform that combines the simplicity of email with the power of a help desk, enabling teams to manage all customer communication channels in one place. It transforms shared inboxes into a hub for teamwork, allowing support teams to collaborate on messages, automate workflows, and deliver faster, more personalized customer service.

Gladly

From $150/mo

Gladly is a radically personal customer service platform that organizes conversations around people, not tickets, enabling support teams to deliver seamless omnichannel experiences. Built for modern consumer brands, it unifies customer conversations across voice, email, SMS, chat, and social media into a single lifelong thread.

Gorgias

From $10/mo

Gorgias is a helpdesk platform built specifically for e-commerce businesses, centralizing customer support across email, social media, SMS, and live chat into one interface. It integrates deeply with Shopify, Magento, and BigCommerce to enable support agents to view orders, process refunds, and edit subscriptions directly from tickets.

Groove

Free

Groove is a simple and intuitive help desk software designed for small businesses and startups to manage customer support through email, live chat, and knowledge base. It provides a shared inbox and powerful automation tools to help teams deliver exceptional customer service without complexity.

HappyFox

From $29/mo

HappyFox is a comprehensive help desk and customer support platform that streamlines ticket management, automation, and multi-channel support for businesses of all sizes. It enables support teams to deliver faster, more organized customer service through intelligent workflows and self-service capabilities.

Help Scout

From $20/mo

Help Scout is an email-based customer support platform designed to help growing businesses deliver exceptional customer service without the complexity of traditional help desk software. It combines a shared inbox, knowledge base, and live chat into one intuitive platform that feels like regular email but with powerful collaboration features.

Helpshift

Helpshift is a digital customer service platform that combines AI-powered automation with human support to deliver in-app messaging and help desk solutions for mobile and web applications. It's designed for digital-first companies looking to provide seamless customer support directly within their products.

Hiver

Free

Hiver transforms Gmail into a powerful customer support platform, enabling teams to manage shared inboxes, assign emails, and collaborate without leaving their familiar Gmail interface. Perfect for teams that want customer support capabilities without the complexity of traditional helpdesk software.

HubSpot Service Hub

Free

HubSpot Service Hub is a comprehensive customer service platform that helps businesses manage support tickets, create knowledge bases, and automate customer service workflows. Designed for growing companies, it seamlessly integrates with HubSpot's CRM to provide a unified view of customer interactions across marketing, sales, and service teams.

Intercom

From $39/mo

Intercom is an all-in-one customer communication platform that combines live chat, chatbots, help desk, and proactive messaging to help businesses support and engage customers throughout their lifecycle. Trusted by over 25,000 companies, it enables teams to deliver personalized, conversational customer experiences at scale.

Kayako

From $15/mo

Kayako is a unified customer service platform that combines live chat, email, and social media support into a single helpdesk solution. Designed for growing businesses, it provides context-rich customer conversations and collaboration tools to deliver personalized support experiences.

Kustomer

From $89/mo

Kustomer is a modern CRM-powered customer service platform designed for support teams to manage conversations across multiple channels in a unified timeline view. Built for businesses that need to scale customer service while maintaining personalized, context-rich interactions.

LiveChat

From $20/mo

LiveChat is a complete customer service platform that enables businesses to communicate with customers in real-time through website chat, mobile apps, and social media channels. Trusted by over 38,000 companies worldwide, it combines live chat software with ticketing, chatbots, and customer engagement tools.

Missive

From $14/mo

Missive is a team inbox and chat app that combines email, SMS, WhatsApp, and live chat into one collaborative platform. It enables teams to manage all customer communications in shared inboxes with internal chat, assignments, and rules for better support workflows.

Olark

From $29/mo

Olark is a live chat software that enables businesses to connect with customers in real-time through their website. It's designed for small to medium-sized businesses looking to improve customer engagement and sales conversions with an easy-to-use chat solution.

Re:amaze

From $29/mo

Re:amaze is an integrated customer service and messaging platform designed for online businesses to manage support across email, social media, live chat, SMS, and VoIP channels. It combines helpdesk functionality with customer engagement tools to streamline support operations and improve customer satisfaction.

Tidio

Free

Tidio is an all-in-one customer service platform that combines live chat, chatbots, and ticketing to help businesses communicate with customers in real-time. Perfect for small to medium-sized businesses looking to automate customer support and boost sales through website chat.

Userlike

Free

Userlike is a live chat and messaging software that enables businesses to communicate with customers through website chat, WhatsApp, Facebook Messenger, and other messaging channels from a unified inbox. Designed for customer support teams in Europe and worldwide, it offers GDPR-compliant customer messaging with powerful automation and AI capabilities.

Zendesk

From $19/mo

Zendesk is a comprehensive customer service platform that helps businesses manage support tickets, live chat, phone support, and self-service knowledge bases all in one place. Designed for companies of all sizes, it streamlines customer interactions across multiple channels to improve response times and customer satisfaction.

Zoho Desk

Free

Zoho Desk is a cloud-based customer service software that helps businesses manage customer support tickets across multiple channels including email, phone, chat, and social media. It's designed for small to large businesses looking for an affordable, context-aware help desk solution with automation and AI capabilities.