Front
Front is a collaborative inbox platform that combines the simplicity of email with the power of a help desk, enabling teams to manage all customer communication channels in one place. It transforms shared inboxes into a hub for teamwork, allowing support teams to collaborate on messages, automate workflows, and deliver faster, more personalized customer service.
Starting from $19/mo
Features
Pros & Cons
Pros
- +Intuitive email-like interface with minimal learning curve
- +Excellent team collaboration features with internal commenting
- +Robust integration ecosystem with 100+ apps
- +Powerful automation and routing capabilities
Cons
- -Can become expensive as team size grows
- -Advanced features require higher-tier plans
- -Mobile app has limited functionality compared to desktop
Pricing
| Plan | Price | Features |
|---|---|---|
| Starter | $19/seat/mo | Shared inbox for email, Basic automations, 50+ integrations, Mobile apps |
| Growth | $59/seat/mo | All Starter features, SMS and social channels, Advanced rules, Analytics, Calendar scheduling |
| Scale | $99/seat/mo | All Growth features, AI capabilities, Custom objects, Advanced reporting, Priority support |
| Premier | $229/seat/mo | All Scale features, Dedicated success manager, Custom SLAs, Advanced security, Unlimited API calls |
Quick Info
- Category
- Customer Support
- Starting Price
- $19/mo
- Features
- 6 listed
Compare Front
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