Userlike
Userlike is a live chat and messaging software that enables businesses to communicate with customers through website chat, WhatsApp, Facebook Messenger, and other messaging channels from a unified inbox. Designed for customer support teams in Europe and worldwide, it offers GDPR-compliant customer messaging with powerful automation and AI capabilities.
Free plan available
Features
Pros & Cons
Pros
- +Strong focus on data privacy and GDPR compliance with EU hosting
- +Seamless integration with multiple messaging channels in one platform
- +Intuitive interface with customizable chat widgets
- +Excellent customer support and comprehensive documentation
Cons
- -Pricing can be expensive for small businesses compared to competitors
- -Some advanced features only available in higher-tier plans
- -Limited native integrations compared to larger enterprise solutions
Pricing
| Plan | Price | Features |
|---|---|---|
| Free | $0/mo | 1 chat widget, 1 operator seat, Basic chat features, Limited to 30 chats per month |
| Team | $90/mo | Up to 4 operator seats, Unlimited chats, Website messenger, Mobile apps, Basic analytics |
| Corporate | $290/mo | Up to 10 operator seats, WhatsApp and Facebook Messenger integration, Advanced routing, Video calls, API access |
| Flex | $720/mo | Unlimited operator seats, All messaging channels, AI chatbot with GPT, Priority support, Custom contracts |
Quick Info
- Category
- Customer Support
- Starting Price
- Free
- Features
- 6 listed
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