Re:amaze
Re:amaze is an integrated customer service and messaging platform designed for online businesses to manage support across email, social media, live chat, SMS, and VoIP channels. It combines helpdesk functionality with customer engagement tools to streamline support operations and improve customer satisfaction.
Starting from $29/mo
Features
Pros & Cons
Pros
- +Comprehensive multi-channel inbox keeps all conversations in one place
- +Strong e-commerce integrations with Shopify, BigCommerce, and WooCommerce
- +Intuitive interface with robust automation capabilities
- +Excellent value for money compared to competitors
Cons
- -Learning curve for advanced features and automation setup
- -Mobile app has limited functionality compared to desktop
- -Reporting can be basic for enterprise-level analytics needs
Pricing
| Plan | Price | Features |
|---|---|---|
| Basic | $29/mo | 1 staff member, Email and social media support, Basic reporting, Knowledge base |
| Pro | $49/mo | Up to 5 staff members, All channels including live chat, Automation workflows, Custom branding |
| Plus | $69/mo | Up to 10 staff members, Advanced automation, Video and voice calls, Priority support |
Quick Info
- Category
- Customer Support
- Starting Price
- $29/mo
- Features
- 6 listed
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