LiveChat
LiveChat is a complete customer service platform that enables businesses to communicate with customers in real-time through website chat, mobile apps, and social media channels. Trusted by over 38,000 companies worldwide, it combines live chat software with ticketing, chatbots, and customer engagement tools.
Starting from $20/mo
Features
Pros & Cons
Pros
- +Intuitive interface with quick setup and deployment
- +Extensive integrations with 200+ tools including CRM, email marketing, and e-commerce platforms
- +Robust mobile apps allowing support on-the-go
- +Strong reporting and analytics capabilities
Cons
- -Higher pricing compared to some competitors
- -Advanced features locked behind higher tier plans
- -Learning curve for utilizing all automation features
Pricing
| Plan | Price | Features |
|---|---|---|
| Starter | $20/agent/mo | Basic chat widget, 60-day chat history, Ticketing system, Basic customization |
| Team | $41/agent/mo | Everything in Starter, Unlimited chat history, Chat scheduling, Multiple chat widgets, Advanced reports |
| Business | $59/agent/mo | Everything in Team, Work scheduler, Product cards, Staffing predictions, Advanced integrations |
| Enterprise | Custom pricing | Everything in Business, Dedicated account manager, Custom integrations, SLA guarantee, Volume discounts |
Quick Info
- Category
- Customer Support
- Starting Price
- $20/mo
- Features
- 6 listed
Compare LiveChat
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