Missive
Missive is a team inbox and chat app that combines email, SMS, WhatsApp, and live chat into one collaborative platform. It enables teams to manage all customer communications in shared inboxes with internal chat, assignments, and rules for better support workflows.
Starting from $14/mo
Features
Pros & Cons
Pros
- +Unified platform that combines multiple communication channels in one interface
- +Excellent collaboration features with internal comments and mentions
- +Clean, intuitive interface that's easy to learn and navigate
- +Powerful automation and rules engine for streamlining workflows
Cons
- -Pricing can become expensive for larger teams compared to alternatives
- -Limited reporting and analytics capabilities for customer support metrics
- -Some integrations require higher-tier plans
Pricing
| Plan | Price | Features |
|---|---|---|
| Starter | $14/user/mo | Unlimited shared inboxes, Email, SMS, and chat integration, Internal comments and collaboration, Mobile apps |
| Productive | $18/user/mo | Everything in Starter, Rules and automation, Canned responses and templates, Team analytics, Integrations with third-party apps |
| Business | $26/user/mo | Everything in Productive, Advanced permissions and roles, Priority support, Custom integrations via API, SAML single sign-on |
Quick Info
- Category
- Customer Support
- Starting Price
- $14/mo
- Features
- 6 listed
Compare Missive
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