Tidio
Tidio is an all-in-one customer service platform that combines live chat, chatbots, and ticketing to help businesses communicate with customers in real-time. Perfect for small to medium-sized businesses looking to automate customer support and boost sales through website chat.
Free plan available
Features
Pros & Cons
Pros
- +Easy to set up and integrate with popular platforms like Shopify, WordPress, and Wix
- +Generous free plan with unlimited chatbot triggers
- +Intuitive interface with drag-and-drop chatbot builder
- +Fast loading times that don't significantly impact website performance
Cons
- -Advanced AI features (Lyro) require expensive add-ons
- -Limited customization options on lower-tier plans
- -Conversation limits on free and starter plans can be restrictive for growing businesses
Pricing
| Plan | Price | Features |
|---|---|---|
| Free | $0/mo | Up to 50 conversations/month, Live chat and chatbots, 3 chatbot triggers, Email integration |
| Starter | $29/mo | Up to 100 conversations/month, Unlimited chatbot triggers, Remove Tidio branding, Basic analytics |
| Communicator | $25/operator/mo | Unlimited conversations, 5 operators included, Advanced statistics, Visitor info and typing insights |
| Chatbots | $29/mo | Unlimited chatbot triggers, Advanced chatbot features, A/B testing, Can be added to any plan |
Quick Info
- Category
- Customer Support
- Starting Price
- Free
- Features
- 6 listed
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