Salesflare vs Zendesk Sell

Detailed side-by-side comparison

Salesflare

From $29/mo

Salesflare is an intelligent B2B CRM that automatically tracks customer interactions and builds your contact database by pulling data from email, calendar, phone, and social media. It's designed specifically for small and medium-sized B2B businesses and eliminates manual data entry through powerful automation while providing visual pipeline management and email campaign capabilities.

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Zendesk Sell

From $19/mo

Zendesk Sell is a modern sales CRM focused on maximizing sales team productivity through pipeline visibility and deal management. It offers a clean, user-friendly interface with strong email integration, mobile capabilities, and seamless connection to Zendesk Support for businesses already using the Zendesk ecosystem.

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Feature Comparison

Feature	Salesflare	Zendesk Sell
Data Automation	Automatically enriches contact and company data by pulling from email, calendar, phone, and social media without manual entry	Provides lead and contact management with activity tracking, but requires more manual data input compared to Salesflare's automated approach
Email Integration	Native integrations with Gmail and Outlook, email tracking, follow-up reminders, and built-in email campaigns and sequences	Email integration with tracking capabilities and templates, excellent communication tools but no built-in campaign sequences
Pipeline Management	Visual sales pipeline management with automated data population from customer interactions	Sales pipeline visualization and deal management with workflow triggers and task automation
Integration Ecosystem	Native integrations with Gmail, Outlook, and access to 5000+ apps via Zapier	Seamless integration with Zendesk Support for unified customer data, plus standard CRM integrations
Mobile Capabilities	Mobile apps available for iOS and Android with full CRM functionality	Strong mobile app for iOS and Android, particularly praised for managing sales activities on the go
Reporting & Analytics	Standard reporting features, though advanced reporting capabilities could be more robust	Reporting and analytics dashboards included, though less robust than enterprise competitors and advanced features require higher pricing tiers

Pricing Comparison

Zendesk Sell starts at $19/mo, making it $10 cheaper than Salesflare's $29/mo entry point, but advanced features require higher-tier plans. Salesflare's higher starting price includes more automation features out of the box, potentially offering better value for teams prioritizing time savings through automated data entry.

Verdict

Choose Salesflare if...

Choose Salesflare if you want maximum automation to eliminate manual data entry and need built-in email campaign capabilities. It's ideal for small to medium B2B sales teams who value time savings and want customer data automatically populated from multiple sources.

Choose Zendesk Sell if...

Choose Zendesk Sell if you're already using Zendesk Support and want unified customer data across sales and support, or if you need a lower entry price point with strong mobile capabilities. It's best for teams prioritizing ease of use and integration within the Zendesk ecosystem.

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CRM

Pros & Cons

Salesflare

Pros

+ Highly automated data entry saves significant time
+ Intuitive and clean user interface that's easy to adopt
+ Excellent email integration and tracking capabilities
+ Responsive customer support team

Cons

- Limited customization options compared to enterprise CRMs
- Primarily focused on B2B sales, less suitable for B2C
- Advanced reporting features could be more robust

Zendesk Sell

Pros

+ Intuitive and user-friendly interface that's easy to adopt
+ Seamless integration with Zendesk Support for unified customer data
+ Strong mobile app for managing sales on the go
+ Excellent email tracking and communication tools

Cons

- Limited customization options compared to enterprise CRMs
- Higher pricing tiers required for advanced features
- Reporting capabilities less robust than competitors like Salesforce