Bitrix24

Bitrix24

Bitrix24 is an all-in-one CRM and collaboration platform that combines sales automation, project management, communication tools, and HR features for small to medium-sized businesses. It offers a complete business management suite with built-in telephony, email marketing, and document management capabilities.

Free plan available

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Features

Contact and lead management with sales pipeline automation
Built-in telephony and live chat for customer communications
Task and project management with Gantt charts and Kanban boards
Email marketing and marketing automation tools
Document management and collaboration workspace
HR management with employee directories and time tracking

Pros & Cons

Pros

  • +Extremely comprehensive feature set covering CRM, collaboration, and HR in one platform
  • +Generous free tier with unlimited users available
  • +Built-in communication tools including video calls and telephony
  • +Self-hosted option available for enterprises requiring data control

Cons

  • -Steep learning curve due to overwhelming number of features
  • -Interface can feel cluttered and outdated compared to modern alternatives
  • -Storage and feature limitations on lower-tier plans can require frequent upgrades

Pricing

PlanPriceFeatures
Free$0/moUnlimited users, 5 GB storage, Lead and deal management, Tasks and projects, Chat and video calls
Basic$49/mo5 users, 24 GB storage, Online documents, Email marketing, Contact center
Standard$99/mo50 users, 100 GB storage, Marketing automation, Sales intelligence, Process automation
Professional$199/moUnlimited users, 1024 GB storage, Sales center, Advanced analytics, Custom fields and reports

Quick Info

Category
CRM
Starting Price
Free
Features
6 listed

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