CleverTap

CleverTap

CleverTap is an all-in-one customer engagement and retention platform that combines analytics, segmentation, and omnichannel messaging to help mobile-first brands optimize user experiences. It enables businesses to deliver personalized campaigns across push notifications, email, SMS, in-app messages, and web to drive customer lifetime value.

Free plan available

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Features

Real-time user segmentation and behavioral analytics
Omnichannel campaign orchestration across push, email, SMS, WhatsApp, and in-app
AI-powered personalization and product recommendations
Customer journey mapping and workflow automation
Advanced A/B testing and campaign optimization
Uninstall tracking and predictive analytics

Pros & Cons

Pros

  • +Comprehensive all-in-one platform reducing need for multiple tools
  • +Strong mobile-first capabilities with deep analytics and engagement features
  • +Powerful segmentation engine with real-time data processing
  • +Excellent support for gaming, e-commerce, and media apps

Cons

  • -Steep learning curve with complex interface for new users
  • -Higher pricing compared to some competitors, especially for smaller businesses
  • -Limited customization options for certain UI elements and dashboards

Pricing

PlanPriceFeatures
EssentialsFreeUp to 1,000 monthly tracked users, Basic segmentation and analytics, Email and push notifications, 30-day data retention
AdvancedCustom pricingUnlimited tracked users, Advanced segmentation and journey orchestration, All messaging channels including SMS and WhatsApp, Predictive analytics and AI recommendations, Dedicated customer success manager
EnterpriseCustom pricingEverything in Advanced, Custom data retention policies, Advanced security and compliance features, Priority support and SLA guarantees, Custom integrations and API access

Quick Info

Starting Price
Free
Features
6 listed

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