FullStory
FullStory is a digital experience analytics platform that captures and replays every user interaction on your website or mobile app, enabling teams to understand customer behavior and optimize user experiences. It combines session replay, heatmaps, funnel analysis, and advanced search capabilities to help product, engineering, and support teams identify and resolve issues quickly.
Free plan available
Features
Pros & Cons
Pros
- +Powerful session replay capabilities that capture every user interaction automatically
- +Intuitive search functionality makes it easy to find specific user sessions and behaviors
- +Excellent for identifying UX issues and debugging customer problems
- +Strong privacy controls and data governance features
Cons
- -Premium pricing can be expensive for smaller companies or startups
- -Large data capture can impact page load times if not optimized
- -Steep learning curve to fully leverage advanced features
Pricing
| Plan | Price | Features |
|---|---|---|
| Free | $0/mo | Up to 1,000 sessions per month, Session replay, Basic search, 30-day data retention |
| Business | Custom pricing | Unlimited sessions, Advanced search and segments, Funnel analysis, Integrations, 1-year data retention |
| Advanced | Custom pricing | Everything in Business, Mobile app analytics, Advanced security features, Custom data retention, Dedicated support |
| Enterprise | Custom pricing | Everything in Advanced, Custom contracts and SLAs, Advanced compliance features, Premium support, Custom integrations |
Quick Info
- Category
- Analytics
- Starting Price
- Free
- Features
- 6 listed
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