Smartlook

Smartlook

Smartlook is a qualitative analytics platform that combines session recordings, heatmaps, and event tracking to help product teams understand user behavior. It enables businesses to visualize the complete user journey across websites and mobile apps to identify friction points and optimize conversion rates.

Free plan available

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Features

Session recordings with unlimited history
Heatmaps and click maps
Automatic event tracking
Conversion funnels and user paths
Crash reports for mobile apps
Advanced filtering and segmentation

Pros & Cons

Pros

  • +Easy setup with minimal technical knowledge required
  • +Combines multiple analytics tools in one platform
  • +Supports both web and mobile app tracking
  • +GDPR compliant with privacy controls and data anonymization

Cons

  • -Can be expensive for high-traffic websites on premium tiers
  • -Mobile SDK can occasionally increase app size
  • -Limited customization options for advanced users compared to enterprise solutions

Pricing

PlanPriceFeatures
Free$0/moUp to 3,000 sessions/month, 1 month data retention, 1 project, Basic features
Pro$55/moUp to 5,000 sessions/month, 3 months data retention, 5 projects, All features included
EnterpriseCustom pricingUnlimited sessions, Unlimited data retention, Unlimited projects, Dedicated support and SSO

Quick Info

Category
Analytics
Starting Price
Free
Features
6 listed

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