Capacity
Capacity is an AI support automation platform routing and answering questions across chat, email, SMS, and voice with 250+ integrations and 84%+ automation rate.
Free plan available
Features
Pros & Cons
Pros
- +Broad applicability: support, IT, HR
- +250+ integrations
- +No-code for business teams
Cons
- -Starts at ~$25,000/year
- -No self-serve pricing
- -Best value at enterprise scale
Pricing
| Plan | Price | Features |
|---|---|---|
| Professional | Custom (~$25K/yr) | AI helpdesk, Automation workflows, Analytics |
| Enterprise | Custom | Unlimited channels, HIPAA/SOC 2, Dedicated support |
Quick Info
- Category
- AI Customer Service
- Starting Price
- Free
- Features
- 8 listed
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